Written by Whitney Quesenbery
through the story of the usability study was UPA2006 theme of the conference, the theme through a multi-angle considerations. Participants examined how the story is integrated into our work and throughout the entire user- centered design process.
in the user study, where we collected from the individual story of each user. these users from the collection of many different pieces to the story help us understand the diversity of user experience, so we can better effectively designed for them.
user role model for us to provide a extract from many different sources of data available means. When we wrote the role of narrative and scenes of life when the user mm These are part of the model for most users mm we to create the image of some typical easier to user research.
as part of the analysis process, we explore the life situations and how to achieve specific goals have been the case the role of narrative. By doing so, we describe the product experience, we study not only what the user presses a button or menu command to choose which things such minutiae, but the whole experience of the process.
usability testing report is also a kind of storytelling, it is because we We observe in this way the use of a product or a product that people will see when the prototype to convey to others.
All of these are reflected in our role in the communication and use of user research, usability point of view when the application useful ideas and good example. But the importance of telling stories about far more than the above examples of these, it is observed from the perspective of the overall user experience and design of the key. This is because the story is not attached to the user experience on some of things, the story itself is the user experience!
the history and story as old as human culture
not aware of it. kinds of information into a human catchy and compelling form. Every culture has its own story mm It is said that culture is a group of owners who shared about their own life story and how the people.
may be the same basic story from the human neurobiology. have a blind spot, which is located in the eye and brain in the optic nerve at the back of the connection. In this position, no light sensor, so the outside world falls on the blind spot on the image information is missing, can not be passed to the brain. ORDER Surprisingly the small blind is not a minor point, but still a relatively large point. We did not realize that it exists is because the brain is missing part of this we will seamlessly feed completion of our brains mm fabricated the story of a continuous visual information to compensate for the lack of details.
Author's Note: To read more about the blind spot of knowledge and try to do their own experiments to see Professor Paul Grobstein on Serendip Description
storytelling Another important feature is the story and the listeners (or readers) a link between. This is an empty room facing the front of a real speech and the audience can see the difference between speech . The story is a two-way communication channel.
when we consider that a story is part of the user experience design, we flew to close to include multi-level understanding of the natural form of human communication. In UPA2006 on, Steve Denning talks used in commercial transactions to the story to help change the status quo story. It requires imagination, so it has the ability to attract the audience to understand the current situation, and then to imagine solutions to problems.
specific role to the story in the current the availability of practice, role models are integrated into the story in our work to one of the most direct way. In fact, the true role of role model is to allow us to tell others the story through our research and design ideas.
In the story established, but they are helping the working group to focus on specific figures up, and no extensive demographic studies. Interestingly, by focusing on a set of roles to limit the selection of specific design decisions but can help.
role model of help from many different sources (including qualitative and quantitative research) to organize user data. But the more research we conducted, the more that no one read it. user role model stories that shed light on important research and create a coherent analysis.
story is an understanding of users and natural way of events, so the user roles to work with real users, and between a combination of empathy. through to the the user model to help the product development team for the users according to their own design Buzhi Yu fell into bad habits like the design.
when using user role model as a way of telling stories, the facts into the scenario, it can make the relevant information easier to remember, and the practical significance of these provide a more vivid image of mm is achieved with user-centered design of the upgrade.
more reading
UPA2006: tell the story through the availability of research reports speakers, a lot of information in the UPA has a link on the page.
more Paul Grobstein's work can be read on the perception of the meeting of his lectures UPA2002 br> I'm John Pruitt and Tamara Adlin compiled the more I think about the story in user-centered design work in the application.
Whitney Quesenbery, user research experts, user experience practitioners, keen to clearly communicate the availability of experts. Since 1989 she has been engaged in this area, have helped many companies (from the correspondence to the National Cancer Institute, University of) the development of network and application availability. the conquest was a little beige computer before, Whitney is active in the Broadway lighting designer, to learn some of the master storyteller . These experiences create a user experience for her, tells the story has been very useful to the user. Her website is www.WQusability.com.
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